StageUp
Funnel

Event Log Usage

The Event Log provides a granular, chronological view of ingested tracking events to:

  • Confirm that expected events are arriving
  • Inspect payload differences between segments
  • Investigate drop-off causes when a step under-performs

1. Accessing the Event Log

From navigation: Funnel → Event Log (or contextual link from a step analytics panel if available).

2. Filtering Tools

FilterPurposeNotes
Date RangeLimit noise to the analysis windowMatch your funnel’s conversion window when validating
Event NameFocus on a specific step triggerUseful before redefining a step
User / Device IDTrace individual journeyDiagnose multi-step abandonment
SegmentCompare attribute-qualified cohortsEnsure segmentation matches funnel config
Property Key/ValueNarrow to specific metadataCase-sensitive if raw key store is strict

3. Validation Workflow

StepActionWhy
1Filter by target event nameIsolate core signal
2Spot-check recent entriesConfirm freshness & volume
3Expand a row (if supported)Inspect payload fields
4Cross-check segment logicEnsure user qualifies as expected
5Compare timestamps across sequential eventsIdentify latency or missing transition

4. Common Issues & Diagnostics

SymptomPossible CauseNext Step
Missing expected eventTracking not firedReproduce user action & watch network
Sudden volume dropDeployment regressionCorrelate with release timeline
Segment emptyFilter too restrictiveRelax one condition to test presence
Duplicate eventsClient double-fireAdd idempotency guard client-side
Property null increaseUpstream schema driftAlign SDK version / payload mapper

5. Refining Funnel Steps Using Event Data

InsightAdjustments
High noise baseline eventTighten step to a more specific event or add property constraint
Users stall before final stepInsert interim step to measure micro-conversion
Long delay between stepsInvestigate UX friction or async processing
Segment disparityTailor messaging or create segment-specific path

6. Export / Further Analysis

If export (CSV / JSON) is supported, pull a bounded sample (e.g. last 24h) for deeper analysis or anomaly detection scripting.

7. Governance Tips

PracticeBenefit
Maintain event naming conventionsReduces misconfiguration risk
Document required properties per key eventFaster onboarding & QA
Periodically archive deprecated eventsCleaner selection lists

Use the Event Log as the ground-truth layer before altering a production funnel—early validation prevents mis-attribution down the line.

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