Funnel
Event Log Usage
The Event Log provides a granular, chronological view of ingested tracking events to:
- Confirm that expected events are arriving
- Inspect payload differences between segments
- Investigate drop-off causes when a step under-performs
1. Accessing the Event Log
From navigation: Funnel → Event Log (or contextual link from a step analytics panel if available).
2. Filtering Tools
| Filter | Purpose | Notes |
|---|---|---|
| Date Range | Limit noise to the analysis window | Match your funnel’s conversion window when validating |
| Event Name | Focus on a specific step trigger | Useful before redefining a step |
| User / Device ID | Trace individual journey | Diagnose multi-step abandonment |
| Segment | Compare attribute-qualified cohorts | Ensure segmentation matches funnel config |
| Property Key/Value | Narrow to specific metadata | Case-sensitive if raw key store is strict |
3. Validation Workflow
| Step | Action | Why |
|---|---|---|
| 1 | Filter by target event name | Isolate core signal |
| 2 | Spot-check recent entries | Confirm freshness & volume |
| 3 | Expand a row (if supported) | Inspect payload fields |
| 4 | Cross-check segment logic | Ensure user qualifies as expected |
| 5 | Compare timestamps across sequential events | Identify latency or missing transition |
4. Common Issues & Diagnostics
| Symptom | Possible Cause | Next Step |
|---|---|---|
| Missing expected event | Tracking not fired | Reproduce user action & watch network |
| Sudden volume drop | Deployment regression | Correlate with release timeline |
| Segment empty | Filter too restrictive | Relax one condition to test presence |
| Duplicate events | Client double-fire | Add idempotency guard client-side |
| Property null increase | Upstream schema drift | Align SDK version / payload mapper |
5. Refining Funnel Steps Using Event Data
| Insight | Adjustments |
|---|---|
| High noise baseline event | Tighten step to a more specific event or add property constraint |
| Users stall before final step | Insert interim step to measure micro-conversion |
| Long delay between steps | Investigate UX friction or async processing |
| Segment disparity | Tailor messaging or create segment-specific path |
6. Export / Further Analysis
If export (CSV / JSON) is supported, pull a bounded sample (e.g. last 24h) for deeper analysis or anomaly detection scripting.
7. Governance Tips
| Practice | Benefit |
|---|---|
| Maintain event naming conventions | Reduces misconfiguration risk |
| Document required properties per key event | Faster onboarding & QA |
| Periodically archive deprecated events | Cleaner selection lists |
Use the Event Log as the ground-truth layer before altering a production funnel—early validation prevents mis-attribution down the line.

